Kunes Auto Group faced challenges in boosting their sales team's confidence due to inefficient existing software systems. By implementing Quotible’s Lead Response Software, they experienced a transformation in team morale and lead engagement effectiveness, leading to improved customer interactions and increased sales.

Kunes Auto Group, established in 1996 and operating over 40 stores nationwide, has consistently aimed to provide exceptional customer service and satisfaction in the automotive industry. Despite their success, the sales team struggled with confidence in the tools provided for engaging leads, which was crucial for maintaining competitive advantage and maximizing sales opportunities.

The primary issue identified was the sales team’s lack of confidence in their lead response tools, which are essential for timely and effective customer engagement. This lack of confidence was linked to the inadequacies of the software they were using, which failed to support efficient lead management and communication.

The adoption of Quotible’s Lead Response Software marked a significant turnaround. The software offered dynamic, customizable email and texting templates that aligned with the dealership’s unique needs. This allowed for more effective communication and increased the sales team's confidence in their ability to connect with potential buyers.

Prior to the integration of Quotible’s technology, lead engagement was sluggish and often ineffective, leading to missed opportunities. Post-implementation, the dealership not only saw improved engagement rates but also received positive feedback from team members and general managers, indicating a boost in morale and performance.

The strategic implementation of Quotible’s Lead Response Software at Kunes Auto Group has proven to be a catalyst for change, enhancing the sales team's confidence and efficiency. This has translated into tangible benefits for the dealership, including better customer interactions, increased sales, and positive organizational growth.

"The revolutionary capabilities of Quotible’s Lead Response Technology have not just motivated our team but propelled our dealership towards sustained success and growth." - General Manager, Kunes Auto Group